🌱 Volunteer Guides

Open the events list from your volunteer dashboard. All publicly visible events appear in a card-based list.

Apply filters for keyword, ZIP/postal code, city or venue, organization, category, eligibility, date range, event type, and approval type. Optionally show only events with available spots.

Sort results by upcoming date (default), name, or newest, then select Search to apply filters or Clear to reset them.

Switch to calendar view to browse events by month. Select an event for a quick summary, then open its full detail page.

Open an event's detail page to review date, time, and location, organization, category and capacity, waitlist status and registration window, and eligibility requirements, duties, dress code, and required materials.

Check the registration banner on the detail page for open/closed status, available spots, and waitlist availability before deciding to register.

For a quick sign-up, find the event in the events list and select Sign Up (spots available) or Join Waitlist (event full). A confirmation message appears and the button changes to Registered.

Alternatively, open the event's detail page and select Sign Up for this Event in the registration banner. Your resulting status — Registered or Waitlisted — appears in the banner right after you submit.

Complete the registration form, including any required consent/waiver acknowledgment and, for private or unlisted events, the access token provided by the organizer.

For events with individual time-slot shifts, review each shift's time, location, and availability under Available Shifts, then select Book Shift or Join Waitlist.

Submit your registration and confirm your final status on the event detail page. Calendar links (Google Calendar, Outlook, and .ics download) appear there once you're registered.

Open the QR scanner from your volunteer dashboard and select Start Camera Scanner, allowing camera access when prompted.

Point your camera at the agency's Organization Presented QR code displayed at the venue (valid for 1 hour, reusable by every volunteer), or generate your own one-time Student/Volunteer Presented code (valid for 15 minutes) and show it to agency staff to scan.

On your first scan, a "Checked In!" confirmation appears with the event name.

Scan the same code again when you leave. A "Checked Out & Hours Logged!" confirmation appears with the event name, agency, hours worked, and whether the entry was auto-approved.

If your camera is unavailable, use the manual QR code entry field to type or paste the code value and submit it instead.

If you're offline when scanning, your check-in is queued locally and syncs automatically once you reconnect.

Open Log Hours from your volunteer dashboard, or from your hours ledger.

Start typing an event name and select it from the autocomplete suggestions; the date field auto-fills. If the event isn't listed, type its full name and choose the option to use it as a new event.

Enter the hours worked as a decimal between 0.1 and 24 (for example, 1.5 for one hour thirty minutes).

Select the date you performed the work. It must fall within the past 12 months and cannot be in the future.

Optionally add a description of your activities and supervisor contact information. Providing a supervisor email sends them a verification request.

Leave Requires Approval checked (the default) so the entry is reviewed before it counts, or uncheck it to have the entry counted immediately without review.

Submit the entry and confirm it appears in your hours ledger.

Open your hours ledger from the volunteer dashboard and review the summary cards: Total Hours, Approved Hours, and Pending Hours.

Check each entry's status badge: Approved (fully approved), Partial Approval (one of two approvals done), Pending (awaiting agency validation), or Rejected (denied, with a reason shown inline). A locked icon means an approved entry is frozen and can no longer be edited.

Filter entries by status or date range, then apply or clear filters as needed.

Select any row to view its full approval history, supervisor verification status, and rejection reason if applicable.

Open the Notifications center and filter by type — Hours Approval, Event Registration, Access Request, Export, or System Alert — and by read state.

Select Mark all read to clear your unread queue at once, or mark individual notifications as read.

Select Export in the sidebar navigation to open the Export My Volunteer Hours page.

Review the summary cards at the top: Total Hours, Approved Hours, Pending Hours, and Total Entries.

Choose Download CSV for a spreadsheet of your logged hours, dates, events, and statuses, or Download PDF for a formatted printable report.

The file downloads immediately to your device. The export always includes every entry in your ledger, regardless of approval status — there's no per-export date filtering on this page.

To review a subset of entries first, filter your hours ledger before exporting.

Open the downloaded file and confirm the totals, date range, event names, and your name are correct.